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South Charnwood High School

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Safeguarding & Concerns

South Charnwood High School is committed to safeguarding and promoting the welfare and safety of all pupils.

We are committed to ensuring that consistent, effective safeguarding procedures are in place to support families, pupils and staff at school. All concerns are dealt with by fully trained staff.  

Our Designated Safeguarding Lead (DSL) is Mrs Juszkiewicz, Assistant Headteacher. She is supported by Mrs Ackland, Safeguarding & Vulnerable Pupils Manager. Our DDSL's are Mr Andrews, Mrs Allfree, Mr Peake and Mr Peach. 

The school will, in most circumstances, endeavour to discuss all concerns with parents about their children. However, there may be exceptional circumstances when the school will discuss concerns with Social Care and/or the Police without parental knowledge (in accordance with Child Protection procedures). The school will, of course, always aim to maintain a positive relationship with all parents. 

Please click here to see our Safeguarding Statement/Child Protection Policy

Safeguarding/Concern Contact Form

Should you have a concern which you consider to be a safeguarding issue, please use the Safeguarding/Concern contact form below or telephone Mrs Ackland (Safeguarding & Vulnerable Pupils Manager) on the school number above. 

This form will send a message directly to Mrs Juszkiewicz in complete confidence. It is school policy to reply to concerns within 48 hours, however an immediate response cannot be guaranteed when contacting us via email.

Please complete all fields marked (*)

Helpful Advice and Information 


Name Information Phone Website
Anxiety UK Anxiety helpline 08444 775 774


anti-bullyingalliance Support and advice about bullying


Beat Youth Line Eating disorder helpline 0808 801 0711


Bereavement UK Bereavement help 0800 634 9494


Black Lives Matter A parents guide Black lives matter booklet
Calm Helpline for boys aged 15+ 0800 58 58 58


Cancer Support Cancer support line 0808 800 1234


Child Bereavement UK Child bereavement helpline 0800 028 8840


Childline 24 hours helpline for under 18s 0800 11 11


CAMHS Child and Adolescent mental health 01925 579405


Crimestoppers Crime prevention 0800 555 111


Crime Victims Victim support 08453030900


Cruse Bereavement Care                                                                                       Support for bereaved children 0808 808 1766


FREEVA Free from violence & abuse 08088020028


First Response Report abuse or neglect of a child 0116 305 0005


Grief Encounter Support for bereaved children 0808 802 0111


Kidscape Keeping safe, bullying & how to cope 020 7730 3300


Kooth Online support for young people


Mental Health Foundation Mental health issues helpline 020 7803 1100


MIND Mental health issues helpline 0300 123 3393


National Missing Persons Parents helpline 0500 700 700


No Panic Help with anxiety disorders 0844 967 4848


NSPCC 24 hour child protection helpline 0800 800 5000


The Proud Trust LGBT and youth support 0161 660 3347


OCD UK Obsessive compulsive disorder help 0845 120 3778


Papyrus Young suicide prevention 0800 088 4141


Relate Relationships help 0300 100 1234


Royal college of psychiatrists Helping children cope with worries and anxieties


Runaway Helpline Parents helpline 0800 800 70 70                      


Safer Internet Tips, advice and resources to help keep your child safe online 0344 800 2382


Samaritans 24 hour suicide prevention line 08457 90 90 90


Stop Smoking Quitting helpline 9am-9pm 0800 00 22 00


Youth Access Discuss problems confidentially 020 8772 9900


Young Minds Emotional help 0800 802 5544


Teen Mental health - A Guide for Parents

Family Empowerment Hub: A place for you to explore, learn, be inspired and empowered to support your family. Come along and discover FREE content covering topics such as family wellbeing, teen wellbeing and parenting.

Live Safe

Live Safe is a digital space that aims to provide information and support to young people and parents/carers in Leicester, Leicestershire and Rutland.

Curated by the Violence Reduction Network (VRN) and with content produced from across the partnership, Live Safe brings together key information about issues that can affect young people’s safety. It covers subjects such as knife carrying and violence, criminal exploitation, gangs, online safety and substance use.  It also provides young people with some guidance and tools to be active bystanders and make a positive stand against violence.

Designed with young people in mind, Live Safe purposely does not include partner organisations' logos and strives to make information as accessible and as relevant as possible. The VRN has recently worked with the subject matter experts within the Network and local young people to co-design additional content as well as update the imagery used. 

Parents and carers can also find accurate and useful information about the same issues so they have the knowledge and tools to keep their children safe and know what to do if they are concerned. In time, there will be an additional section for professionals.  Users can also find links to credible national organisations and further resources.